Special assistance
If you need accompaniment or additional help, discuss your needs with your airline when booking. The carrier can explain conditions and coordinate the required arrangements along your route.
Tell your airline in advance
- Your flight number, travel date and the assistance you need.
- Whether you use your own wheelchair or other equipment; battery-powered devices require separate approval.
- Whether you have a connection or a travelling companion.
Confirm the service and request deadline with your carrier. Contact airport staff on arrival and clarify the meeting point in advance.